Royal Enfield — Hridaan Motors CHinchwad

Address:

Hridan Motors Chinchwad

I have take appointment and submit vehicle on Sunday 10.30 and inward it. Received estimate for charges and delivery time from engineer for same day 5.30pm
there are no call during whole day about my bike status and spare part avaibility.4.15 pm I call for update the status wheat here it is done or not then they tell me there is lots work on your bike so it will be done on Monday. After my call.

Next day again no one call me for service done or not. So I call 4.00 pm what is the status of bike service then they started giving excuses and all after so much argument the they assign technicians to do service and inform me 5.30 you will get it.

after 5.30 they inform me some spare are not unviable you come after sometime and fit it.then 7.00pm I received a call that my bike service is completed.

this is happening second times in six months. They don`t have value of customer time and commitment, no follow up,

I request you to Hridan please don`t take bike for service if not having enough manpower and don`t give any commitment to customer.

worst service