Royal Enfield — I Booked Royal Enfield standard black and delivered Electra 350-Regal Red Enfield complaint thereof...

Address:	HARSHITHH AUTOMOTIVES TANDUR VIKARABAD DIST 501141
Website:	Reminder1 : I Booked Royal Enfield standard black and delivered Electra 350-Regal Red Enfield complaint thereof...

Dear sir,
I am penning this letter with deep sense of angaish annoyance, shock and disbelief.I M.Murali Krishna Goud, always had a passion to own a standard black Royal Enfield bike all these years .My dream come true when I purchased Royal Enfield bike.
But the person Mr.Dhananjay who is working in Royal Enfield show room, Tandur Vikarabad District said that Royal Enfield standard black bike has been band and manufacturing was stopped, so that we can't deliver the bike .After few arguments finally he had convinced me and delivered Royal Enfield Regal Red Electra 350 bike on 22/11/2021, which was not upto my satisfaction, As I required Royal Enfield standard black bike.
Later after 4days i.e., on 26/11/2021 I went to show room to get computerised bill of bike.But I was really shocked to see the Standard black in the show room .Then I went to Mr.Dhananjay and enquired regarding it but no one has responded to any of the question which I have raised to them.They kept me waiting without telling any reason for the delay.Finally they started rudely behaving on me, Especially Mr.Dhananjay.He gave wrong guidance to me and more over he is poor in handling the customer.
Please check the facts with your dealer and either exchange with new bike (Standard black) or refund the amount paid .I am sure you will look into this matter with a sense of seriousness and urgency.Let me repeat with conviction that I am not going to accept this bike anymore.i am ok only with these two conditions either you exchange with new one or refund the money.i lost my complete the faith upon on Royal Enfield because of deceptive explanation given to me by Mr.Dhananjay while I was in a showroom standard.
I have to legally proceed through consumer court upon Tandur branch along with attachments.Find the below attached the bill receipt.
I sincerely hope you wii not force me to go public with my complaint finally expecting and hoping and early decision from you side.
Thanking you.