Royal Enfield — I don't know why the Hell i bought Royal Enfield Thunderbird 350cc | |||
I got Royal Enfield Thunder bird 350cc on Jan-10/2014. I gave my bike for paid service on 26th December-2015 and after that there is a lot of the problem with the bike. First, they said there is a problem in fuel gauge, and I paid for new one. After 2 days, speed meter didn't work and there are other problems with the bike. I gave my bike again on 12/01/2015 and today is 16/02/2015; I am still waiting for my bike to receive. Every time I called them, they are saying a spare parts problem. It's been more than a month I didn't use my bike. Very Confusion part is why this bike has these many damaged parts/problems within a year of purchase. Now can you please tell me what are you suggesting me/other customers. 1. Royal Enfield delivers more quality bikes whose parts didn't work properly for more than a year. 2. It provides an awesome service for bikes by keeping them in the service centre more than a month. Please clear my confusion. Or you want me to register a complaint in consumer court. Was this information helpful? | |||
Royal Enfield customer support has been notified about the posted complaint. | |||
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I got Royal Enfield Thunder bird 350cc on Jan-10/2014. I gave my bike for paid service on 26th December-2015 and after that there is a lot of the problem with the bike. First, they said there is a problem in fuel gauge, and I paid for new one. After 2 days, speed meter didn't work and there are other problems with the bike. I gave my bike again on 12/01/2015 and today is 16/02/2015; I am still waiting for my bike to receive. Every time I called them, they are saying a spare parts problem. It's been more than a month I didn't use my bike. Very Confusion part is why this bike has these many damaged parts/problems within a year of purchase. Now can you please tell me what are you suggesting me/other customers. 1. Royal Enfield delivers more quality bikes whose parts didn't work properly for more than a year. 2. It provides an awesome service for bikes by keeping them in the service centre more than a month. Please clear my confusion. Or you want me to register a complaint in consumer court.
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