Royal Enfield — Manufacturing Defects and Pathetic Quality | |||
To Whomsoever this may concern. This issue is regarding a Royal Enfield Thunderbird 350. Have been facing quite a lot issues right from the time of purchasing this bike. Bad pickup, pathetic tappet noise (which according to the service centre was normal) and some or the other part had to be replaced during most services (for a new bike). The most recent and worst issue is that water gets into the petrol tank even during normal rains and this water gets into the entire fuel injection system and I'll have to service it. And inspite of servicing, this issue continues to arise and this is the 3rd time I'm having to drain the entire petrol and service the vehicle. When enquired with the service centre, their reply was, this is also common among Royal Enfield bikes and they have asked me to cover the vehicle everytime i park it somewhere. The build quality is so pathetic that, the petrol lid can't even protect water seeping into the petrol tank even during a normal rain. Was this information helpful? | |||
Royal Enfield customer support has been notified about the posted complaint. | |||
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Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
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