Royal Enfield — Mass wheels Royal Enfield Showroom Thaliparamp, worst service provider

Address:Royal Enfield Showroom Thaliparamp, Kannur

My 3 months old Royal Enfield standard 350 bullet got accident and handed over for service to Mass wheels Royal Enfield Showroom Thaliparamp, Kannur. 90 more days taken for repair. Rs. 80, 000 was the total bill ( 7200 paid by me for salvage, remaining amount from insurance company).
I am not at all satisfied (worst service) with the service provided by Mass wheels Royal Enfield Showroom Thaliparamp, Kannur.

I am listing the compaints below:

# Changed wheel assembly (front) and related parts fully, but front side of bullet is little bit jumping while running.

# Meter indicator jerking now

# Problem with handle - they tighted the handle in a wrong manner, so thread is gone, handle is not stable now

These are the problems of my bullet after the service.

I hope an immediate response from your side.
Was this information helpful?
No (0)
Yes (1)
Royal Enfield customer support has been notified about the posted complaint.
Complaint comments 

Comments

When it will be solved?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Royal Enfield
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    3454
    Pending
    0
    Resolved
    369
    Royal Enfield Phone
    +91 44 4223 0400
    Royal Enfield Address
    Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
    View all Royal Enfield contact information