Royal Enfield — Meteor bike booked not delivered even after 5 months

Had booked meteor in Mar'21. The bike is still not delivered nor any date is given for delivery. I am forced to file a court case against the company for cheating me and for mental torture/ harressment. I also noted that most complaints are not resolved and there is no proper mechanism to handle customer complaints. Also there is no escalation matrix if not satisfied with response given for complaints.

Hopeless management.