Royal Enfield — Need to pay attention

Address:

Maligaon, guwahati

Hi everyone,

Hope you know about Royal Enfield who are into market since 190, a very reputed bike manufacturers.Just wanted to share some pathetic experience about them. The way they are working, the service they are providing to the customers. Just because they have a name in the market it's not that they would treat their customers so pathetically. We also have value of our time, money and hard work. And not only once, I had the same experience twice with them.

Let me just tell you all about it than. I ordered a bike recently from the Royal Enfield showroom, Maligaon. They called me up and said that the bike has arrived and we can take it home. So I somehow within a day managed to collect the whole amount that is needed to purchase the bike. As I was waiting for it desperately. And then when I went there I got to know that my bike has been given to some other customers who came to purchase the bike. The day before at afternoon I got a call to get the bike by tomorrow and then when I went that day I got the info that the bike which I need to get has been sold to someone. Whereas i also paid advance of 1 lakh before the bike arrived just to assure that I can receive the bike on the day it arrives in Guwahati. They also misbehaved with me by saying so. Is this the way they treat the customers.
After this horrible experience twice I would suggest everyone not to promote Royal Enfield. Hope this have happened to someone like me? Please share your experiences. Let's unmask them.