Royal Enfield — No Communication from company after waiting for 3 months for booked vehicle

Address:

Dealer - Vashi, Navi Mumbai

I booked a bike in Oct '21 from Hallmark Motorlinks Vashi via the official online website, and it was supposed to be delivered by the first 2 weeks of Jan '22 as promised by the dealer (and mentioned in the booking order). Even after crossing the deadline, the company has not sent any official email/communication to me regarding the delay. The company has absolutely no planning and communication between the production team and dealers and hence the dealers say they are helpless about any delays and do not know what the status of the bike is. After repeatedly calling customer care all they say is that the bike has not been manufactured yet and will take more time. So there is no definite date for the bike to finally get delivered and the customer is just expected to wait for an indefinite period. Meanwhile, the employees (sales managers) are convincing me to go for other models and colours to dump their existing stock.