Royal Enfield — Not receiving RC book/smart card after purchasing 11 months

Address:

Alampur, Howrah, 711302

I have purchased Royal Enfield meteor fireball yellow on 26/12/2020 in the name of my father Sanjay Ghosh from Apollon motors llp, Alampur, Howrah, 711302.
But till date we don't received any Smart card/RC book. Everytime I called the dealer they asked me to wait for a week. But surprisingly there is no improvement of the situation. They make us false promise. Even after regular follow up they reportedly failed to provide the RC book. This type of extreme unprofessional attitude from the dealer of Royal Enfield is totally unexpected.
It's my humble request to you to kindly look into the matter and resolve the issue at earliest. The registration number of the bike is WB12BE1264.