This review is regarding service of the Royal Enfield paragon traders Nagpur I gave my Royal Enfield Classic 350 plate no. MH 31 EV 3233
For repairs, they kept the vehicle with them for a week saying it required that much time and that the vehicle will be repaired in that time but after picking up the vehicle and driving for almost 15-20 days it was the same story as of before it was not taking self start and got started by only kick and after that I was not able to drive the vehicle as it was not taking acceleration we informed Paragon Service center Nagpur they did not respond properly and after he said a guy will come to the resistance and check the vehicle but it is the 4th day that he says will come and check but no sign of any contact from paragon service center Nagpur.
Also the customer care toll free number we dialed the executive was not Cooprative so we have to complain here about this careless and poor behavior of Royal Enfield. I am a big time Royal Enfield enthusiast but due to this behavior of the service centre my enthusiasm for Royal Enfield is fading away. I didn't like it.
I request Royal Enfield company to take this into consideration and do the needful.
Also this is second time in this year that my bike has been to service and my problem is not still resolved. Was this information helpful? |
Post your Comment