[Resolved]  Royal Enfield — Only money but service nothing

Address:Mumbai City, Maharashtra

HI, I am writing this because I am frustrated giving money to these money sucking company.I had bought my TBTS, till then now i haven't got my bike serviced without giving them to pay extra money to replace the parts. In 2012, they had kept my bike for 1 month and did nothing and told that it is very serious and all crap but at the time of giving the bill they will talk respectfully. IN 2014(Sonia Motors, Thane), they kept my bike for whole 1 week and did the work like hell, I can't even start my bike I don't know what they did to the engine, When I checked my bike they didn't do the work which I told them to do, they charged for the work which was not even required, they do not even care to call to inform that when I can get my bike, only I used to call them and following up, they charged 9k, I said what the hell and they didn't even do the work finally they feel ashamed and handed the bike to me like a piece of crap.I really feel like slapping in their face and told them this is what you did!! Now these people are specially trained how to earn money form the customer pocket, but they can't even imagine how these money is earned? I use only Made in India Products, IF the Indian Companies treat customer like this, there is no other option to switch to other companies products. Kindly resolve my issue ASAP. Thanks In Advance
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Royal Enfield
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    3453
    Pending
    0
    Resolved
    369
    Royal Enfield Phone
    +91 44 4223 0400
    Royal Enfield Address
    Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
    View all Royal Enfield contact information