Royal Enfield — pathetic service experience from teknik motors

Address:

Bangalore, Karnataka

I wanted to bring it to your notice that i had horrible experience from teknik motors (Lakshmi puram, indiranagar double rd, indiranagar) bengaluru, karnataka.

Service related:
I have given my royal enfield electra (Ka-01-hm-4910) for service on 08/06/18 when they returned, i was noticed that my silencer got damaged by them and the letter "l" is missing from the petrol tank. I escalated regarding the same to the service in charge but no use, they refused to repair as they were saying the damage was not done by them. They didn't give me proper respect & response. They are good for nothing in terms of service, customer support, and assistance. I was frustrated with their unprofessional quality of service

Billing related:
I have received a message from royal enfield for service i need to pay 2375.50 and i have got a bill for 2904.00/-. I think a bunch of cheat people leading the service centre and royal enfield tolerate this.

Hereby attaching all the details regarding above-mentioned issues. Please find the same for your reference

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Warmest regards,
Salin prakash. M. P