Royal Enfield — Poor service and poor quality

Address:	Coimbatore, Tamil Nadu
Website:	www.royalenfield.com

Hi this is Hari sudarsan from coimbatore ( [protected]). I bought CLASSIC 350 BLACK 11months back from Royal Enfield showroom coimbatore. From the date of purchase i am facing only problems with that bike. i have registered this complaint already in this site 8 months back, so that i got call from the service manager but the issue was not sorted. Normally the service will be every 3months or 3000 kms but i will be taking my bike to showroom for every 1000 kms. From past 3months i am facing new problems like If i drive at a speed of 90 kms or more the bike will be switch off totally on the middle of the road. i took this issue to showroom ( SHERRIF MOTORS COIMBATORE), 3days they worked on my bike, still it is not sorted. I don't know whether the mechanics know the work or not. because of their improper work i am facing loss. While i travel to office or travel regarding business purposes i have faced lots of problems and switched off so that i can't able to complete my work on time. and also i am facing too many loss. COMPANY MANAGERS PROMISED ME THAT THEY WILL PAY ME FOR THE LOSS IF ANY HAPPENS BECAUSE OF THEIR SERVICE ISSUES. I HAVE RECORDED THE CALLS. IF I ASK NOW FOR THE COMPENSATION THEY ARE NOT GIVING ANY PROPER RESPONSE. Royal Enfield spares are totally . They don't care about the quality and customer satisfaction. company is only money motive. I have changed the following parts till date :
1. clutch cable
2. spark clutch,
3. cylinder barring,
4. crankshaft,
5. chain,
6. AMP meter,
7. Accelerator parts,
8. Few more parts changed in cylinder and many more.
Is this normal???? how to drive the bike with full of patches?????
After this i am facing service issues as well. I have poor for everything. I need justice. I have adjusted till date but no use. I can't drive this bike anymore. i need replacement and compensation as well immediately. Please help me this company is cheating the customers with their poor quality of products. I REQUEST THE CONCERN DEPARTMENT TO CHECK THE PARTS ARE UPTO THE STANDARD, AND ALSO TO CHECK THE MECHANICS ARE TRAINED ENOUGH. I have done my service on time still i am facing poor service and quality issues.
please help me i am totally wretched. i am typing this message at a very very very annoying state. This is my second complaint against this company but they don't care about any complaints they are sluggish. Please take my complaint very serious, if not the company will be cheating many like me.
Thanking you,
Hari sudarsan ( [protected])…..