Royal Enfield — Problem facing on hydraulic tapit badly sound of classic 350 (mint) | wb20as4842 | engine no - u3s5c1ge204596 | chasis no - me3u3s5c1ge600211

Address:	Kolkata, West Bengal, 700082
Website:	www.royalenfield.com

Hi !
I am Prosenjit Naskar, purchase a Classic 350 (Mint) from a authorized main dealer- "East India Agro Industries Pvt Ltd" of Royal Enfield. They delivered me the bike on 6th july 2016.
After 4/5 days from delivery date, it's hydraulic tapit was sound vary badly. I'm calling the sale executive too many times of the dealer. He send me the service Centre of the authorized main dealer- "East India Agro Industries Pvt Ltd". I'm going too many times of the dealer's service Centre, but problem not resolved . At the time of 1st service they checked my bike too many times & also checked the service manager Mr. Suman Kalyan Patra of Royal Enfield. But he don't resolved my bike's problem and done the 1st service. I'm taking my bike after 1st service on 12/08/16. They told me, it's resolved. But on same day, it's sound badly after riding only 8 Km. I was calling sales executive of the authorized main dealer- "East India Agro Industries Pvt Ltd", he send me again and again to service Centre when the service manager Mr. Suman Kalyan Patra was present. Mr. Patra checked my bike and told me it's have problem on hydraulic tapit but it's not break down on road and he suggest me carry on the ride. But it's very difficult to ride with badly sound of hydraulic tapit. So I'm sending my bike last Monday (19/09/16) to the service Centre. But again I was facing a problem, no one update me what is the scenario. After follow up too many times I received my bike on 23/9/16 (Friday) at evening (5.45 Pm).
But it's not resolved. They hand over my bike with the same problem, It's sound very badly after heating the Engine. I was facing the problem again on yesterday (25/9/16) morning. I called up directly to Mr. Patra, he told me again it's not break down on road and carry on the ride. But this time I'm argue with him, so he told me again to go the service Centre.

Please look into this matter and solved it urgently. I don't have enough time to go the service Centre repeatedly to showing my bike's same problem.
I purchased it for riding not going to the service Centre again and again & not hearing the same answer to the service Manager Mr. Patra of Royal Enfield.

So I again request you to solved it urgently, because I'm helpless. I can't take any more to Royal Enfield's bad after sale service.