[Resolved]  Royal Enfield — problem not solved

Address:

Ahmedabad, Gujarat

ROYAL ENFIELD Dealer-sarabhai motors, manekbaug, satellite, ahmedabad, gujarat When i go to service center they are not responding well. Every time i call up the service centre i get the reply that we have to check, last time they said your bike is ready still problems were not solved. I need my bike so i taken my bike from there, now they are not responding, From the very day my bike is giving pathetic result, before service my bike starts in one kick, and now its not even starting with kick. I am not satisfied with service given by sarabhai motors. I haven’t received a call from them, i feel that now its high time and strict action should be taken against the company for the discomfort and harassment face by a customer for not repairing a motorcycle for such a long time. My problems are as below- 1.engine noise 2.front seat cover. 3.front suspension 4.fuel tank noise. 5.fuel tank 13.5ltr they told me 15ltr fuel tank 6.clutch setting not done, in 7 days of service clutchwire broken, 7.speed limit only 90km/hr But we can’t drive on 80km/hr because of vibration we can’t control. 8.sometimes powercut when driving 9.scratch on back side mudguard, 10.service not done properly 11.management very poor. Nobody co-ordinate with customer in proper manner. 12.wrong commitment 13.they used my bike approx.130km(when i drop my bike it is 2917km and when i went for delivery it was 3053km.i filled petrol of rs.525 when deliverd it was below reserve they filled petrol of rs.150/-.they keep my bike for 15days but problems are not solved increased 14.kick can’t work My humble request to change the bike or refund my money because they can’t solve my bike’s problems, i would request company to sort me out with this issue as soon as possible or else i will have to go for legal action against them. I don’t want to deal with these poor service system everytime. From-paavan panchal Rowhouse-3, inside amidhara-1, nr.bopal gram panchayat, bopal, ahmedabad., gujarat Mobile-[protected]. Bike no.gj-1 sm-7655 colour-lagoon model-classic 350