Royal Enfield — Re: Missing delivery dates for past 5 months

I had booked Continental GT 650 on 11th-Dec-2022 (Booking ID: BKG100148FG01136) in RE Brand showroom at Perungudi, OMR, I was assured a delivery by end of Jan-2023. But, when I reached out to the showroom they mentioned it's getting delayed and will be delivered by end of March-2023. But, I got a call from the showroom nearing the delivery date to be exact on 16th March 2023 stating that my booking had become void due to the new launch of the Continental GT 650 and I was asked to re-book incase I still had the idea of getting the bike. So, I proceeded ahead to book the latest model, this time they convinced me to book using MIY option so that I will get the latest model as soon as 28th-March-2023 (Booking ID: BKG100148FG01624) and not through normal booking which costed me a booking charge of INR. 20, 000 apart from the INR. 10, 000 I had already paid for my first booking in December which they assured will be adjusted during the invoicing of the latest bike. So, coming to the actual issue here, I was supposed to get the latest Continental GT 650 delivered on 28th-March-2023, which is long past from today and I've not received any update from RE whether there is some issue or what is causing the delay. This is the second time I'm facing the same issue where the bike doesn't get delivered on time and when reached out they just say sorry. How long should I wait for the support from the RE side? I've been waiting for almost 5 months now given that I had booked the bike in December to start with. No response from the showroom on the status, No response from the sales executive when being asked regarding the status. How is the consumer expected to be normal about this? With the worst customer support and sales executives at work in RE, I see the company go to drain in no time if these things persists in the coming future. I request this complaint be taken serious and necessary action is taken to deliver the bike.