Royal Enfield — Refund related issue

Address:

Charles Motors, 172, 3, B2, Ettayapuram Rd, Jothi Nagar, Tuticorin, Tamil Nadu 628003

I booked Interceptor (Baker express) on[protected] and paid Rupees 10, 000 as advance. And I canceled it on[protected]. They said it will take 43 days to issue the refund check. Now it is almost three months passed still they are not responding properly. They are not attending the phonecall, whenever I go to the showroom they are just collecting my name and phone number and saying I can collect the check next day morning. I am residing in a remote place I have to travel 20Km to reach the show room So I used to call them as usual they will not pickup the call then I have to go to the showroom again and they will again collect my name and phone number and tell me I can collect it on the next day. This is going like a loop. Taking three months for a refund is itself is very bad and behaviour of these staffs is even worse than that. They were just running the showroom only because of the reputation and brand value of Royal Enfield only. Their staffs don't know anything at all about the bikes and not explaining anything, not clearing customer's doubts.