Royal Enfield — Replacement of stock exhaust within warranty

Address:

CVS MOTORS BENGALURU

Hi my vehicle no ka03jt6530.I have raised the request for replacement of stock exhaust during the lockdown at ccs motors bengaluru.In the past two years the company kept saying they dnt have the supplies and is due to come chennai.Now when i went to cvs motors for the claim they said the company rejected my proposal saying they dnt have the details of my complaint which i made in 2020.I dnt have any proof now to go to the consumer forum.What should i do.Please help me