Royal Enfield — Resolve issue related to my bike royal enfield thunderbird 350 faulty odometer

Dear team,

This is in regards to seek your help in resolving my issue related to my royal enfield Bike Thurnderbird 350. I purchased this bike on 27th June 2019 from CVS motors branch Ambara Arcade, Outer Ring Rd, next to A2B & G.R. Kalyana Mantapa, Nagashetty Halli, Hebbal, Bengaluru, Karnataka 560094.
On 20th Nov 2020 during the bike servicing I had explained to the servicing team at CVS motors hebbal branch that the odo meter is not working. The battery indicator and the servicing indicator keeps on blinking and the trip reset button does not work. Post checking they mentioned that the instrumental cluster needs to be changed and since the stock is not available with them they would call me once the stock is available and this will be a free replacement since the bike is on warranty and is used for 7024 KMS. Since I did not receive any call from the team for a month I visited the service center again on 13th Dec 2020 and there the store manager told me that the stock is still not arrived and once it arrives I need to purchase the instrumental cluster. I was a bit surprised as my bike was under warranty and it was hardly used. I tried explaining the store manager but he was continued to mention that I need to purchase the instrumental cluster.
Can you please help me to resolve this issue as i fail to understand why I need to purchase as this instrumental cluster is a spare part and the warranty clearly mentions that anything within 3 yrs and 30, 000 kms will be replaced free of cost.
Expecting your response at the earliest and help to solve this issue.