[Resolved] Royal Enfield — Royal Enfield-Booked vehicle not delivered as committed time . | |||
Royal Enfield-Booked vehicle not delivered as committed time and not responding either phone calls and direct visits to show rooms not to responding. We have booked one Royal Enfield METEOR 350 SUPERNOVA BLUE bike at Hyderabad on 23/11/2020 with advance paid Rs.10, 000/- A) Customer details: 1) Customer name: Tarun Mukherjee 2) Mail id & ph no : [protected]@gmail.com, ph no.[protected], [protected] 3) Booking ID & date : BKG007639CD00708 dt 23/11/2020 4) Booking Model : METEOR 350 SUPERNOVA BLUE 5) Advance paid by cheque :Rs. 10, 000/- 6) Delivery period :45-60 days B) Dealer Details : 1) Dealer Name : TAURUS MOTORS 2) Dealer address : TAURUS MOTORS, Santosh Nagar, Hyderabad 500059 3) Dealer mail id &ph no : [protected]@gmail.com Ph no : [protected], [protected] While booking the dealer has promised us to deliver the vehicle within 45-60 days assured to deliver before 21/01/2021 After the due date we have contacted many times by phone calls and direct visited the dealers and ask the delivery status. First of all they are not responding to me by phone or visited. Was this information helpful? | |||
Mar 8, 2021 Complaint marked as Resolved My phone no 9491549700 & 7013031859
Mail id [email protected] Royal Enfield customer support has been notified about the posted complaint. | |||
2 Comments | |||
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Please send me update for my complaints
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I had booked a Meteor 350-C18 Stellar Pure Black(CB)CS vide your booking number BKG011357DE00071 DATED 02.05.2021. Till date I have not received any status of my booked order. After repeated followup with the dealer they have informed that the delivery is being delayed for another three months approx. Can you please update the status or expedite the manufacture so that I can receive the motorcycle without further delay. At least please provide the update on the registered email or my contact number.
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