Royal Enfield — Royal Enfield showroom not accepting card payment

After four months of wait time finally I received a mail saying that my vehicle is ready for delivery and my self and my brother went there by travelling 65kms
Rishi Motors Nellore (Royal Enfield showroom in Nellore) started saying that they won’t accept the payment through card then we asked them to give the same information in written format then they said they cannot give in written statement.
Immediately we called customer care to complain the same then the showroom manager changed his version saying that there is a issue with bank account. Customer care agent created a case asking us to wait.
We returned back to our house. But I recorded the two different stories played by showroom manager with both audio and video.
Now I challenge Royal Enfield company
Will they dare to take action on Rishi Motors Nellore manager and owner?

Even a small Grocery shops are maintaining the swipe machines and accepting all modes of payment.
It’s shame to hear from a giant company network that they don’t accept card payment.

Regards,
Sai Teja CH