Royal Enfield — Same problem presisting after repairs by RE Service Center

Address:

Pune, Maharashtra

Hi Team, I bought Royal Enfield Thunderbird (350cc) from one of Royal Enfield Dealers- Dhone Automobiles, Ashirwad Complex, 32 Adarsh Nagar, Market Yard Road, Pune - 411037 (Maharashtra) on[protected]. Bike Details: Chassis No: ME3U3S5C1EH093594 Engine No: U3S5C0EH541574 Model: Royal Enfield Thunderbird 350 . Regn. No:MH12LN8667 Problem Details: Oil Leakage from RH cover & Grommet rubber. Also there is some straining & squeaking noise from the front Shock Absorbers. The leakage problem has been fixed for 6-7 times @ Dhone Servicing centre Ph No : [protected] However even after the repeated repair by the Service centre 6-7 times, the leakage is still Intact. I do not need any further servicing done as this is the 8th time i'm facing the same issue and i have no trust in Royal Enfield service any more. I am facing problem in commuting from my home to work place because of this and still I couldn’t get the problem resolved by the Service centre. This is due to what appears to be poor craftsmanship and also the fact that my confidence in the product has entirely diminished. Had I been involved in a more vigorous usage of the bike, the outcome could have resulted in the engine being ceased. I request you to intervene in this matter and take necessary action.