Royal Enfield — Service and Behaviour of the Employees

I have a Classic 350 CC .Last week i am unable to start my bike and i have taken the bike on auto to SAI RAM Auotcraft Dealer for Roya enfield, outer ringroad, B Narayanapura, Banglore.They said that they have lot of bikes and they need one week time for repairing and i agreed and i have given the bike on wednesday(25/6/2014).On saturday i went to the showroom to just check what actually the problem is and i was shocked that the bike was pulled aside and i enquired them and they said that i have not given the bike key and its pending because of that.I said i have given the bike key and the lady who made the job card said we have called u on these and i said i didnt receive any call from the showroom and she immediately changed her words and said sorry sir actually i thought of calling but i forgot.Bring another key and we will start the serviceing and give it by monday 11am for sure she said.I went back and biught the other key and give it to her and said monday by 11 am i will come and i want my bike servicing done by that time .Monday 1pm i went to the enfield shoowroom and the lady said that it was lunnch time and wait till 2 pm and we will deliver the bike, i waited for 1 hour and afterthat i went to the garrage and seen my bike with lot of work still to be done.They have changed the logo which i have fixed on the backside and i enquired the manager and he said we are not responsible for extra fittings and he made me wai till 4pm and made my bike ready.The lady which i hda given the bike early is stupid and she is acting like anything and the manager is supporting her in whatever rubbish she does.I am totally vexed with the showroom and i want you to enquire on these and take proper steps.