Royal Enfield — Service and product sold

V

vincent legouri

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560094

I brought re classic 350 cc bullet in the month of august end in cvs motors. It was a customized color and there after few days i realized it was clearly repainted and had few spots of black on questioning the agent said it was company defect and will be rectified during service. As i had bad experience in service in cvs service center with my old bike, gave it to yelahanka service station and during the service the side sticker was removed during cleaning and paint had worn out in the process. 2nd service i had to give it to cvs and had no option and i was never disappointed me, as expected the service was pathetic and non of my painting issue was fixed. On questioning the agent (Pawan) said you can get it on saturday. As a gift i received no parking for service ignorance. Post my complain, my service issues where fixed but painting had to be given for 5 days, i ignored. The above issue was reported in jan 2016.

Last service someone had made a dent on my petrol tank and now again 5 days without my bike is painful. Dent issue was reported last service.

Kindly pro

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V

vinagupta

from Noida, Uttar Pradesh

The question which arise for consideration in this case are – if one of the most luxurious brand of the car, namely, Mercedes-Benz, which is represented as the world's finest automobiles built on a simple principle "even the best can get better" gives trouble within first day from the date of its purchase and which remains for 414 days in the workshop out of 616 days i.e. from the date of purchase till date of filing the present complaint., would a consumer be satisfied by such a car, And, whether the multinational company manufacturing such a car is justified in not replacing the car or refunding purchase price and instead engaging in protracted litigation? Whereas it is claimed that Mercedes-Benz is not just about building a safe car but it is about making the road a safe place.

"http://www.consumerwins.in/tt-motors-mercedes-benz

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V

vinagupta

from Noida, Uttar Pradesh

The question which arise for consideration in this case are – if one of the most luxurious brand of the car, namely, Mercedes-Benz, which is represented as the world's finest automobiles built on a simple principle "even the best can get better" gives trouble within first day from the date of its purchase and which remains for 414 days in the workshop out of 616 days i.e. from the date of purchase till date of filing the present complaint., would a consumer be satisfied by such a car, And, whether the multinational company manufacturing such a car is justified in not replacing the car or refunding purchase price and instead engaging in protracted litigation? Whereas it is claimed that Mercedes-Benz is not just about building a safe car but it is about making the road a safe place.

"http://www.consumerwins.in/tt-motors-mercedes-benz
"

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