[Resolved] Royal Enfield — service was not proper | |||
Sir My name is Vijayan D S I am from Chennai. As I have a Royal Enfield Thunderbird 350 the vehicle number is TN72AU5252. I have give service on last Wednesday (17/06/2015) on The Legent Motors in sanatorium, Chennai. But their service was not proper at all they gave the bike Thursday (18/06/2015) with the bill amount of Rs 5791 the invoice no is SINV[protected]. On Friday (19/06/2015) I was traveling in the bike suddenly the back brake was not at all working after that I stopped the bike by using front brake. The next day I went to same service center I explained about the brakes service person was not at all serious about the issue then they makes me to wait for 5hours and they told me to come on Monday. Waiting for 5hours with out any result is not good and they have not taken the compliant properly. Today morning the called me and telling that your bike carpertor is not good so can we change it cost of 1200 Rs . so kindly take necessary action on the service center. D S Vijayan [protected] vijayan.has.[protected]@gmail.com Was this information helpful? | |||
Complaint marked as Resolved
My complaint has been resolved and appropriate action has been taken. Legend motors pallavaram service manager has been responsible and resolved my bike's problem Royal Enfield customer support has been notified about the posted complaint. | |||
Add a Comment | |||
11%
Complaints
3453
Pending
0
Resolved
369
+91 44 4223 0400
Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
View all Royal Enfield contact information
Post your Comment