Royal Enfield — Servicing not doing the purpose as bike is not able to run

Address:801502

I have purchased a Royal Enfield 350 classic bike, on the purchasing of new bike one can get four free servicing from the service centre but service center is not performing their duty well as every time being serviced bike have some problem and after telling many times they do nothing .After fourth servicing what their mechanic did we never know but our bike is not able to run as carburetor pipe is disconnected.In this regard I told service centre personnel they just assured that all will be fine but after one day same problem occurs to my new bike purchased on 24.06.2015 from Siddhi Vinayak dealer, Patna.My question is is there any authority to compel the dealer to do the justice in favour of consumer with in time.
Was this information helpful?
No (0)
Yes (0)
Royal Enfield customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Royal Enfield
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    3453
    Pending
    0
    Resolved
    369
    Royal Enfield Phone
    +91 44 4223 0400
    Royal Enfield Address
    Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
    View all Royal Enfield contact information