Royal Enfield — Starting problem of a new vehicle-METEOR

Address:15_2_D3 RRN COLONY,MADANAPALLI-517325,CHITTOOR DIST., AP STATE

I am M.S.Gunateja. I have booked for METEOR two wheeler in November 2020 by paying of Rs.10, 000/- in advance. Yesterday ie[protected] after clearing all the balance amount the showroom has delivered a vehicle to us. They told us to collect all the originals of the vehicle on[protected]. My native place is Madanapalle(Chittoor Dist of Andhrapradesh) and i am working in Ministry of Railways at Bangalore which is about 120 Kms from my native place. To take the delivery of vehicle i came from Bangalore during severe lock down at Bangalore. Immediately after taking the delivery of the vehicle we have performed pooja in temple and reached our house which is about 3 Kms from the show room. So again after starting the vehicle, it could not started. With great difficult we have taken the vehicle to the show room and handed over again. The show room people expressing their feelings that the repair is due to some manufacturing defect.
it seems that the show room people has delivered a vehicle without pre checking the condition of the vehicle. As a sentimental feelings we are worrying very much and see the the vehicle is delivered immediately or try to replace the new vehicle. There is no proper response from the show room.
in this context we request you to see that the vehicle is repaired or replace with new vehicle.
SHOW ROOM ADDRESS:
SAI MOTORS, PUNAGNUR ROAD, MADANAPALLI-517325, CHITTOOR DIST., AP STATE
Thank you
Gunateja MS
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