Royal Enfield — Unethical behavior by salesman

Address:Tago Moto Centar. Novi Sad, Serbia

Hello
I am very sorry, but I have to complain about your motorcycle dealer in Serbia. A month ago, I sent an email wanting to book an appointment and try out the Royal Enfield Himalayan, and to this day I have not received a response to it. But I still decided to buy that motorcycle without a rehearsal, so I called the store on the phone today and asked the seller to send me with an e-mail loan repayment plan (because I don't have enough cash) so I could make an agreement with my bank to buy a motorcycle. because I'm 300 km from the store so I don't have to travel for those papers.
The seller was very rude and told me that he dont know what he needed to send me and that he would tell me himself if I could buy that motorcycle if I told him how much I earn per month. What happened to me is a big disappointment. No one deserves such treatment in your store.
I will buy my Himalayan when you find another dealer in Serbia. I'm sorry
Vladimir
Was this information helpful?
No (0)
Yes (1)
Royal Enfield customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Royal Enfield
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    3453
    Pending
    0
    Resolved
    369
    Royal Enfield Phone
    +91 44 4223 0400
    Royal Enfield Address
    Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
    View all Royal Enfield contact information