Royal Enfield — Unfair trade practice and cheating and delay in transfer of vehicle by M/s Nikhil Motors in Andaman

Sir I am to complain against the dealer M/s Nikhil Motors at portblair for his unfair trade practice cheating and delay in transferring the vehicle.

Sir I made a choice for purchase of silver grey 350 cc vehicle and was ready to purchase on the spot by full payment. But the dealer was not having the POS facilities and therefore I got the money 1, 88, 000/- transferred in their account on 17.11.20.

After transferring when I approached them they told me that they vehicle has been booked by some other person but offered me a pure black of the same model to which I agreed. They then gave me receipt vide no 3093 dt 17.11.20.

On enquiry about insurance they told me that it cost 16500/- from bajaj insurance and told me that I can get it registered on my own. They than gave me form 21 and I got the vehicle registered and gave a copy to them on 19.11.20. I asked them to settle the account and transfer the vehicle after registration and return my balance .

Now they are not transferring the vehicle in my name and not refunding my balance money and pressurising me to get insurance from them only.

I have already paid the insurance on my own and it's my choice they can't force me. I feel cheated and harassed by this unfair trade practice of the dealer. I am undergoing mental stress and contemplating legal action against them.

I therefore request you to kindly direct the dealer to process the transfer of vehicle without any hassle and refund my balance amount at the earliest.

Deepak
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