Address: | ROVERZ MOTORS, PUTHIYAKAVU, KOLLAM, KERALA |
My Enfield CLASSIC 350 ABS- SIGNALS AIRBORNE BLUE is having a warranty until September this year (September 2021). I have two issues to bring in to your attention,
1. On the second month of the purchase while adjusting the left sight mirror, it got broken (The mirror got detached from the handle- picture attached) and I approached the dealer for the replacement under the warranty but they denied it.
2. Again this month (February 2021) during the service, they said the the sprocket and the chain should be changed and I should pay the cost for the same. I don't understand the way they deal the customers. The bike has only run under 8000 km so far . I wonder why they are asking me to pay money for that even when I have the warranty for all these items valid till September 2021.
Dealer Name: ROVERZ MOTORS, PUTHIYAKAVU, KOLLAM, KERALA.
I request for a speedy resolution of the issues as they seem cheating people.
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