Address: | M/s Riders, dibrugarh ,assam |
I purchased classic 350EFI (stealth black) on 25th January, 2021 after waiting for 3 to 4 months after booking.
From the day of purchase itself the bike was having some problems like engine lights blinks. I took it to the dealer they said it's normal in bs6 engine. To ignore the lights.
Then after 1 week a new problem arouse, like starting problem. It don't start den around 5 to 10 times within 3 months I took it to the dealer . They take my bike, do some ### and say the bike is perfectly ok. Then again same problem. Then after running to the dealer for 3 months at the end they told that my bikes fuel pump is bad and have to be changed which will cost me around 5000 and to go to another dealer they can't solve it . Like, new bike I have to pay 5000 because they gave me bad fuel pump. Then I complained it to [protected]@royalenfield. Then only they took it seriously.
Now again new problem started, rear tyre air comes out automatically, no pumpture, nothing. So they took my bike and told it will be covered in warrenty and within 1 week I will get it. Today is 1 month, 5 days still the bike is in dealer.
I payed 2lakh 12 thousand for the bike and I am getting such behaviour from the dealer. My bike is 5months old and more than 3 months it was with the dealer. Did I purchased the bike to keep it in dealer for months and months.
I need a imediate response from the company . Was this information helpful? |
I haven't had use of this bike for months AND NOW MORE STRESS AND DELAYS AND MONEY I HAVE TO SPEND?
WORST CUSTOMER EXPERIENCE EVER THEY DO NOT LISTEN OR REPLY
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