Salemall Epay Kerala — Fraud Transaction of INR Rs7888.00

This Amount already Refunded Plz Check Ur Statment Mam

Dear sir, This is Kamisetty Anil Kumar, on 14/1/2016 I received a call from +91 [protected], which said it's from SBI Credit Card verification Department and fraudulently taking my card credentials i.e.OTP and CVV number they made a transaction of Rs 7888.00 against salemall_epayKerala.The other mobile number which was used to send messages is +91-[protected]. Can you please cancel the transaction as it is a fraudulent one and I haven't made any transaction today through my SBI Credit Card and revert the amount to my credit card. Even before giving my card details they know my last four digits of credit catd, last amount i have paid, credit balance in my account and my credit limit and even my reward points also. Thats why i believed that they are from sbi and given details of cvv and OTP and they made transaction. I immediately called sbi credit card and blocked it and told them to raise a dispute, they said it will be settled in 21 days we will raise the dispute. But today i.e..18/01/2016 i called them abou conformation they said till now we did not raised dispute because merchant claimed the amount today only. after claiming only they will raise the dispute. i asked them how my details were informed to fraud people, but no response. They told me that they are raising dispute today and it will take 21days to settle. If it is settled in my favour i dont have to pay and if not i have to pay.

Please solve this issue and help me in getting my amount back
Regards
K Anil Kumar
[protected]