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Samsung India Complaints & Reviews

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Last updated May 30, 2024
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Samsung India reviews & complaints page 73

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S
Sowndarya9
Feb 18, 2022
Feb 21, 2022
This thread was updated on Feb 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung S20 - Green and White display

Purchased S20 in July 2020. After one of purchase, the phone notified on Software Update which was Android 11. After updating the phone, I started seeing Scan lines in the display and the phone was heating up. I cleared all cache and background apps often, yet all of a sudden, the display was gone.
No Physical damage or Liquid damage. Due to the Android 11 software update, the display was gone and shows only White and Green screen....
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Kabir2203
Feb 17, 2022
Feb 21, 2022
This thread was updated on Feb 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Warranty is a scam

I bought the samsung galaxy z fold 3 about 3 months ago and I'm already facing issues with the product. There's dead pixels on my screen. As soon as I put the phone for charging the pixels flickered and went black the next day. I showed the phone to the service centre and they refused to repair it under warranty as there's a small dent on the back of the phone. The tiny dent and the dead pixels are not even on the same level nor are they...
+2 photos
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sshyam123
Feb 17, 2022
Feb 21, 2022
This thread was updated on Feb 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for order 11559640337

I ordered tv on Jan from Samsung Shop App. Delivery did not happen in time due to technical issues with Samsung logistics and i had to cancel the order. Been close to 2 weeks and still did not get the refund.

Samsung is cheating me. Customer care says 24_48 hours everytime i call, but no progress. Please help....
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Babu Chakkarapani
Feb 17, 2022
Feb 21, 2022
This thread was updated on Feb 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Properly not service

Address:Hosur

Dear sir/madam,

I am Babu From tamil nadu, On 4.2.2022 online Service Requested for washing Machine,
properly not reply From Customer care & service Centre.

This Is long Story can you Check Pls.

Regards,
babu...
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Preetina Singh
Feb 16, 2022
Feb 21, 2022
This thread was updated on Feb 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint about service / bill of samsung refrigerator

Address:K 21 Sudan Apartment ,flat no. 5

I have paid 4200/- for gas charges for fridge in which i was told about some parts charges, visit charges inclusive, , and gas charges but first of all after paying cash of 4200/- i received a bill copy after 24 hrs that too after calling to the executive and customer care, , and when i received the bill only gas charges of 3850/- and 350 visit charges mentioned there, , i called up at customer care for proper bill mentioning detailed bill...
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Mahesh Thadaka
from VELLORE, Tamil Nadu
Feb 16, 2022
Mar 4, 2022
This thread was updated on Mar 4, 2022
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Samsung M31S hanged at boot logo & service team charging 8000 rupees for motherboard replacement

Address:HNO 2-25, V-THIRUMALAGIRI,M-REGONDA,D-WARANGAL,506348

I bought a Samsung M31S mobile on 04.10.2020 for the price of 19500 rupees. It is working fine and I enjoyed using it. Recently mobile OS is updated as SAMSUNG sent notification to do. After that my mobile frequently restarting itself. On 21.01.2022 at around 8PM, while I was watching a movie on my mobile suddenly it got switched off and I had switched it on again. It restarted but it got stuck at Samsung boot logo and not moved on again....
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Gaayu05
Feb 16, 2022
Feb 21, 2022
This thread was updated on Feb 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Detective model

I have purchased Samsung refrigerator model RT34T4542S8/HL from
Mayuri Electronics on 13 Mar 2020.

But we started slowly facing the issue that the cooling was not proper and all of a sudden there was no cooling so we made a complaint in customer care and they informed that it was due to gas leakage and it was filled again on 5/11/2021
But now again the same issue is occurring.each time we cannot give
around...
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Rajamayil
from Chengalpattu, Tamil Nadu
Feb 15, 2022
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Led tv

Address:A103,Aishwarya flats, potheri to kavanur road,kattankulathur,chengelpet-603203

Led tv no display...light blinking problem...please take into notice and rectify the issue as soon as possible...
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viveku777
from Mumbai, Maharashtra
Feb 15, 2022
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Samsung Mobile

I purchased a Samsung Mobile on 2nd Feb 2022. After 3 to 4 days I started facing issue of screen going blank, auto restart and battery draining. I contacted the service centre of Samsung, the informed that it might be software glitch and they updated the software. As Samsung replacement policy is for 14 days so i requested them to provide me some reference if same problem arises in future you will replace my phone but they are neither ready...
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Devadhi Dev
Feb 15, 2022
Feb 21, 2022
This thread was updated on Feb 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung refrigerator not working

Dear sir
We purchased samsung refrigerator on[protected]. Your company providing 10 year warranty on compressor.
After purchasing fridge not working we complain and your service centre has taken fridge at Agra service centre after a week the deliver in working condition. My fridge is not working properly we call logged on your customer service centre. They forward my complain to service centre.
We have complaint on 10...
+1 photos
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sahnisv
from Delhi, Delhi
Feb 15, 2022
Feb 21, 2022
This thread was updated on Feb 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Repair of Refrigerator

A complaint was booked at customer care No.[protected] on[protected] Engineer came on 02/01/2022 and charged Rs.3600/- Promised to send the bill on what sup. Next day we again contacted the engineer as the fault remain the same on the given number, but he did not picked the phone

We contacted the customer care No.[protected] number of times but promised to send the engineer but never sent. The engineer and well as customer...
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VishShelke2812
Feb 15, 2022
Feb 21, 2022
This thread was updated on Feb 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Instant Cashback not Received

Hi,

My order details are : [protected]

I have recently purchased Samsung Galaxy S21 FE Mobile phone from Samsung website. I have opted for exchange of an old mobile as well. While purchasing the Mobile, I have not received instant cashback of INR 5000/-. I have contacted Samsung support for same and they are giving different reasons every time - I am not eligible for cashback as I have opted for exchange of...
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Address:House No.767 GF, LIG Flat, Housing Board Colony, Sector-21D, Faridabad

Sir,
I am a resident of House No.767GF, Sector-21D, Housing Board Colony, Faridabad for the last 2 months. Our locality is facing a Sewer Line blockage problem. THE WHOLE SEWAGE LINE IS BLOCKED & our Toilet pots also are now filled with that dirty & smelly sewage water.

Request you to please take immediate action in the matter.

Yours faithfully
Johnson
Mob.[protected]
House No.767GF...
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johnsarvome
Feb 15, 2022
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Sewer Line blocked

Address:LIG Flat House No.767GF, Sector-21D, Housing Board Colony, Faridabad

Sir,

Please note that the Sewer Line of House No.767 GF, Housing Board Colony, Sector-21D, Faridabad has been blocked for the last 2 months.
Due to this reason, the Toilet is always filled with Sewer line water, and being unable to use the Toilet thereby makes life miserable.

Therefore, request you to look into the matter and do the needful immediately for which I shall be obliged to you.
br...
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Yadavelli Shailaja
Feb 15, 2022
Feb 21, 2022
This thread was updated on Feb 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Washing machine

Address:1-7-193/A, CHURCH COMPOUND suryapet

Machine 3 years warranty 10 time customer care call booking my problem not solved wasrest company...
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Ratheesh Kumar KR
from Mundakayam, Kerala
Feb 14, 2022
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Board complaint of washing machine

Address:Samsung customer center, Kattappana

I spoken with rep of samsung customer center Kattappana for last two weeks for repair of my washing machine but they can't provide their service and also not repaired by them till date. They given the answers like their rep will come today or tomorrow and not get any suitable response from their side. As a customer I can't accept the response of samsung customer center Kattappana and also not satisfied of their service....
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Sarala Narasimhan
Feb 14, 2022
Feb 14, 2022
This thread was updated on Feb 14, 2022
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Cash back not received

Invoice number: VRC-S21-00693, purchased Samsung Galaxy A22 6/128GB Black-SM-A225FZKRINS on 27th September 2021 at Ziptech ENTERPRISES. Ltd., VR Chennai, Anna Nagar.
While purchasing they told cash back of Rs.[protected] is there as we used HDFC Bank Credit Card, which would reflect after 3 months but till date it is not reflecting in the statement. If there is any offer you should honor it, we tried with the person in Ziptech either...
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Sarala Narasimhan
Feb 14, 2022
Feb 14, 2022
This thread was updated on Feb 14, 2022
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Cash back not received

We had purchased Samdung Galaxy A22 6/128GB Black-SM-A22FZKRINS mobile phone on 27th September 2021 at Ziptech Enterprises, VR Chennai, Anna Nagar, Invoive no. VRC-S21-00693, they thru HDFC credit card, we have got cash back of Rs.[protected] offer which you would receive after 3 months till date it is not reflecting in the statement. While we contacted the person of Ziptech, they are picking up the phone and the landline number in Google...
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Savita Kewal Sharma
Feb 13, 2022
Feb 22, 2022
This thread was updated on Feb 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem in m31s

Address:[email protected]

Last year I brought a samsung galaxy m31s with my savings as I thought samsung mobile phones are reliable and i can use it for 3 -4 years without any complaint buti am facing alot of problems in phone as it get freeze every time and restart automatically. When a visited the nearby samsung care, they said it's repairing cost is 7900 . It is the worst situation for me...
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Barinder Singh Pawar
from Chandigarh, Chandigarh
Feb 13, 2022
Feb 21, 2022
This thread was updated on Feb 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung Refrigerator 415 Liters.

Address:Dee Kay Vision Sco 374, Sector - 35b, Chandigarh], 4665454, 5075353, 5075454

Fraud seller. Dee Kay Vision Sco 374, Sector - 35b, Chandigarh], 4665454, 5075353, 5075454 — Samsung Refrigerator 415 Liters.

Do not purchase any product from DEE KAY VISION. The product shown is different and delivered is different. Complete payment of Rs. 45000 taken in advance. No hearing of customer. I have informed and visited the seller. Informed in writing to the CEO, The Support Head, The service Head, the grievance...
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