Samsung — Samsung F41 Auto reboot and Motherboard problem | |||||
I have purchased the Samsung F41 mobile on October 28, 2020. Since last week i have been facing auto reboot problem, I contacted Samsung support team they suggested some temporary measures that worked for that day. From next day reboot issue continued. Recently the phone got turned off and got struck at Samsung logo screen I took the mobile to service center they informed that there was motherboard issue and needs replacement which costs almost 8000 rupees. Many people of various models of Samsung have been this facing this issue after a software update pushed by Samsung. They have been raising their issues in Twitter. Company hasn't even accepted this issue. Due to a faulty processor and a bug filled update, the phones are to be repaired. Why should a consumer pay almost half of the cost price to repair price in 1 year due an issue from company end. Please accept that issue and atleast make arrangements for the phones to repaired free of cost Was this information helpful? | |||||
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Samsung India customer support has been notified about the posted complaint. | |||||
 6 Comments | |||||
Comments
Resepected sr i m Ramesh frm odisha sr me samsung f41 mobile kiya tha 1 yr 3 month hua he sr automatic restat hua customer care liya to un log bole ki mother board replace karna padega 7000 padega sr me jyada use bi nehi karta tha kese hogya ase bhi sr baht dekha samsung f series ka same problem ho raha sr plz help me i belongs poor family...
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Bapina panigrahi's reply, Feb 26, 2022
Sr my no 9658875589 plz sr help me
Hi sir my name is Naveen & purchased a Samsung f41 as on October 2020 but a few days back i.e., 26-2-22 my Samsung stuck on logo & restart problem I went to the service they said that motherboard issue and it costs 8k rupees is it fair let me know, also inform the solution.
*I have purchased the samsung F41 mobile on January 13, 2021.
*Since last week i have been facing auto reboot problem,
*I took the mobile to the service center. They suggested that there was a motherboard issue and needed replacement which costs almost 7600 rupees.
*After that i googled it about this issue so many people of various models of samsung have been facing this issue after a software update pushed by samsung and also after the warranty period.
*Due to a faulty processor and a bug-filled update, the phones are to be repaired.
*Why should a consumer pay almost half of the cost to repair in 1 year due to an issue from the company. This is your manufacturing fault so you should take responsibility to repair it or exchange it with a new good one free of cost.
Please accept this complaint and take action ASAP.
*Since last week i have been facing auto reboot problem,
*I took the mobile to the service center. They suggested that there was a motherboard issue and needed replacement which costs almost 7600 rupees.
*After that i googled it about this issue so many people of various models of samsung have been facing this issue after a software update pushed by samsung and also after the warranty period.
*Due to a faulty processor and a bug-filled update, the phones are to be repaired.
*Why should a consumer pay almost half of the cost to repair in 1 year due to an issue from the company. This is your manufacturing fault so you should take responsibility to repair it or exchange it with a new good one free of cost.
Please accept this complaint and take action ASAP.
Same issue with my samsung f41 phone and no solution or responsibility by Samsung to acknowledge, and solve the issue. It has been 6 months now and I was wrong that Samsung cares.
Samsung F41 restart issue in my mobile no solution or responsibility by Samsung to acknowledge and solve the issue.
Hi sir my name is dasthagiri & purchased a Samsung f41 as on jan2021 but a few days back i.e., 15-8-22 my Samsung stuck on logo & restart problem I went to the service they said that motherboard issue and it costs 8k rupees is it fair let me know, also inform the solution.
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