[Resolved]  Sandeep Kumar — Home Credit India - Gurgaon - Invalid Charges

Address:New Delhi, Delhi

this is to inform you i purchase a phone by home credit India Samsung Galaxy dous i pay advance payment 2480 and 800*9 installment.. i pay all the payment by cash b, coz home credit india executive say your account detail not match so we not received any installment i told him u add my other bank detail and cut the installment account he says sir this is not possible so u pay all the payment by cash i told him u provide me any executive to come my office and collect installment he said this is also not possible... he said to me only option u pay cash i told him this is not possible b, coz i m also working in a farm so i have no time then he said to me when u free then u pay no problem so i said okay when i free then i defiantly pay ur installment...i pay all the installment by cash but after 5 6 month letter home credit india, s executive call me and told me your have to pay 4000/- for some let charges and not give me any NOC and told me when you pay let extra changes than i clear you account otherwise u pay u have to pay more amount let charges on let charges and call me 40 50 time in a day...and irritating me.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir,

Thank you for your query to Home Credit India.

In reply to your query, we would request you to please provide your contract id/loan account number so that we can check your account and assist you accordingly.
We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in, if you need any further clarification.


Yours sincerely,

Customer Care Team

Home Credit India Finance Private Limited .

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