[Resolved] Sangeetha Mobiles — Response to the customers

Bhaskar Boost

from Delhi, Delhi

Address:

Anantapur, Andhra Pradesh

I am purchase a mobile in sangeetha mobiles (Kadur branch, karnataka) on 7/12/14. I lost my bill in banglore and i have a mobile problem and am go to local lava service centre they ask me a bill and them am contact local sangeetha mobile point in tadipatri they says like "present there is no oppurtunity to take a alternative bill anywhere, u have only a way to take a bill in where u are purchase a mobile". Am contact sangeetha mobiles in kadur branch they are not give proper response and they are not lift my phone. And they are not give a duplicate bill. My name is bhaskar. B am purchase lava selfie 50 on 7/12/14 in kadur branch.

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Complaint marked as Resolved

Sangeetha Mobiles customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2015

Sangeetha Mobiles Customer Care's response Dear Valued Customer, Greetings! With reference to your request for issuance of duplicate bill, as a policy we don't issue duplicate bill. However as a valued customer we wanted to issue a duplicate bill as one of case for one final time and we are issuing the same only for service issues by charging ₹ 100/-. Please visit our nearest store and pay the amount and inform the store leader or cashier to mail us the receipt number to [protected]@sangeethamobiles.com for further process. Thanks for your understanding and cooperation. Assure you of our best services always. Best Regards, Lokesh HK Support Team Sangeetha Mobiles Pvt Ltd., [protected]/7111