Hi, I have given all the relevant details for the application to university of derby in UK on 24th September 2021. when I informed them that I didn't receive 'application received' mail from the university they informed me that the application is already applied. I did a follow up after 2 weeks since there were no response from the university and they said that its under process. Even after one month there were no response. When I contacted them they said they already did a follow up and there is no response from the university. Hence I mailed the university for a follow up, and the university responded in just '1 hour' and asked for 'user id'. When I asked for the user id the agency didn't provide me and asked me to wait. And on October 29 I received mail from derby university saying that my application is submitted..!!.
Which means they applied on October 29th 2021 whereas I have provided all the documents and was informed that the application is submitted on September 24 2021. They applied when I demanded for the User id (which we will receive via mail once we apply for the course). This is just inhuman!!! Was this information helpful? | 
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