Santosh Patil — Issue with reliance mobile recharge & their customer care center

Address:Mumbai City, Maharashtra

I have done recharge for my wife (Mrs. Megha Santosh Patil ) prepaid mobile [protected] on dated 27/07/2015 for Rs, 220/- Rs. 120/- but now the balance is showing Rs. 0/-
I was trying to get support from their customer care center but they take all details from us & deliberately disconnecting line. Since last 2 days I have made so many calls to them but nobody is supporting on the same & not giving any reason for not showing balance in our mobile account. Please guide us I want to take legal action on them thru this forum as their service is worst & the customer care executive are non cooperative.
Regards
Santosh Patil
[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Santosh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Santosh,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications
Dear Reliance Team,

The issue is not yet resolved & request you to not provide false information on social sites. We are asking for GPRS usage details for more than 2 months but you have not provided the same even after several reminder.
Your intention is to cheat customer with illegal balance deduction.
Request you to provide GPRS usage details with immediate effect or else we will take legal action against you.
Regards
Santosh Patil
Dear Customer Care,
The details what you provided is self explanatory that you have cheated us for Rs. 440/ + even though its not having valid information. Request you to provide details GPRS usage report on urgent basis.
Request you to refund our money with immediate effect & stop harassing us with day & night calls.
Last 3 months you people are harassing us even after cheating us for Rs. 440/-

Regards
Santosh Patil
[protected]
cheater company

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Mumbai, Maharashtra
    Maharashtra
    India
    File a Complaint