[Resolved]  Videocon 32" Ddb Led — d2h guy fooled me

Address:

Thane, Maharashtra

I recently bought the Videocon LED 32" with inbuilt set top box. Unfortunately I wasnt aware that my society doesnt allow to instal dish. I was going to return the TV to the dealer, but the Videocon guy who came for install said that you could use cable with the set top box. I wasnt convinced as all cable services operate at different frequency. However, I also got a call from Videocon d2h customer care and they convinced me to keep the TV and asked me to wall mount it and watch cable. My other issue was that I had already paid Rs.1000 to NEXT electronics Korum mall, Thane West. When I asked the person who came to install dish that should I refund the amount, he said there is no need. Your Rs.1000 recharge is valid for a year and whenever you shift you can call us and install the dish and get the same package for a year free. So, I was convinced not to go for the refund. However, the next day I got a call from d2h customer care stating that your work order is open and since you havent installed the dish you would have to cancel this offer. I was shocked to have been fooled by the person who came to install. The next big shock came when the cable guy came to install the cable and the picture was full of noise. He even showed me the frequency that matched with the cable socket in the wall and the socket outside. Then he checked with IN CABLE set top box and the picture was crystal clear. Then I had to buy the cable box for Rs.1200. So guys I could have returned the TV and could go for a cheap TV and watch cable on it, but due to the miscommunication from d2h people I had to keep the TV and also spend more money to buy another cable set top box. And I am not even sure if I will get my Rs.1000 refund back. VIDEOCON SUCKS REAL TIME and Thanks D2H team for making a fool out of me.