Sharekhan — Brokerage related

Dear sir
My customer ID is 1433109

We have trading in Sharekhan last 10 years. Yesterday ihave traded in my account. As per our Funds iam in profit around 5000/- rs. But today in my account less amount around 69000/-. With out my concern my shares o[censored]nitech to sold out. This is not right way, how do you charge 2/- per share as brokarage, 2+2=4/- each share, it's not right brokarage in intraday is 0.01 paise, please revert my amount immediately.