Shengli Telecom — fraud and no service for 10 days

Hi team,

This will be my 6th communication with your customer service team. The registered mobile no is [protected].
Firstly.. None of my calls have been logged in ur system. I have spoken to jahara twice.. Vicky and sweta as well.
Life republic society sector r7 did not have connection till 23rd dec and first complaint was regisrted 12th or 13th dec.
Ur executives have conveyed that due to switch damage problem inyernet was not working and got rectified on 23rd dec 2018. As promised and commitmed in each call the days the services was not there ext had to be done. However after several calls till now there is no ext made and my number.
Hence am leaving the connection and in a weeks time u will loose another 200 customer based on the same reason.
Am also publishing this in social media as public should be aware of how pathetic service you guys provide.

Thank you.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I am using this connection, speed is horrible, it should be 4mbps but it's not more than 512kbps. Connection disconnects every evening and no one bothers to check also. At least 10 mins to get through the number and idiotic responses from them .it's not working since 2 days and I feel like I wasted my money . :( Please some one take action.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint