Shop CJ — electrolux

I bought a electrolux microwave through star cj live on 3rd may 2013. The delivey happened on 5th may 2013 - however the microwave is not working. I tried to call shop cj live customer care 5 times between 11 am and 5:00 pm today (5th may 2013) but they are not ready to take down any complaint. They keep on saying that the system is not working. I spent rs 5490 on this purchase and will like to get my refund. Kindly help as i am really stressed out.
Was this information helpful?
No (0)
Yes (0)
SHOP CJ Network customer support has been notified about the posted complaint.
Complaint comments 

Comments

You just see my product details in my shop cj account.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SHOP CJ Network
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2029
    Pending
    347
    Resolved
    1185
    SHOP CJ Network Phone
    +91 12 4430 6000
    +91 22 4128 6000
    SHOP CJ Network Address
    6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
    View all SHOP CJ Network contact information