[Resolved] Shop CJ Network — Defective "euro litevac" delivered.

adarshanand68

from Gaya, Bihar

Address:	New Delhi, Delhi, 800013
Website:	www.shopcj.com

I have order the vacuum cleaner “euro litevac” from shop cj.
Details of the purchased prodct is as under:-
1. Order no. -[protected].
2. Date of order:
3. Delivery date of product: 11 apr 2016
4. Address on which ordered product delivered:
Adarsh anand,
Flat no 34/1, peninsular griraj apartment, vivekanand marg, boring road, patna- 800013.

Status: ordered product is not working properly and having following issues:-
1. Vacuum cleaner is not functioning and not able to suck dust.
2. Within few seconds, its motor gets heat up. Motor is so heated that it may catch fire i[censored]sed for 10-20 mins..
3. The plastic around motor is deforming.
Overall a bad piece was delivered at my place.

No response received except to contact costumer care of 'eureka forbes'. No follow up after that.

+1 photos

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Apr 29, 2016

Complaint marked as Resolved

Shop CJ has taken the product back and refunded the total amount of product with the delivery charges.

SHOP CJ Network customer support has been notified about the posted complaint.