[Resolved] Shop CJ Network — Harassing not refunding money | |||||
Returned show stopper glowria immitation jewellery on 26 may and was informed about refund within 10 days . Now every time i call them about my refund they say i will receive my money by the end of the day but its been more than 20 days. Now i have ran out of patience because of their lame attitude. Wont buy ever . Fool me once shame on you fool me twice shame on me. money to be refunded 1100 order no [protected] Was this information helpful? | |||||
Jun 20, 2016 Complaint marked as Resolved after submitting my complaint on this forum on 13th i received a callback from their concerned department the very next day and was assured of refund asap which i finally got on 17th june.
their social media team seemed active i thank them for swift action, but their call center is department is super lazy. i got refund after 21 days if it were'nt for this complaint and many people stop insisting for refund and move on . so my suggestion to star is be more competitive and consumer friendly. peace. SHOP CJ Network customer support has been notified about the posted complaint. Verified Support Jun 13, 2016 SHOP CJ Network Customer Care's response We regret the inconvenience caused. Do bear with us while we investigate the matter. Be rest assured that we'll work on the feedback provided and fast track a resolution for you. Thank You.
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+91 12 4430 6000
+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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we're sorry to hear that. Your feedback is important to us. Could you please share your order details so we can find out what went wrong there? Be rest assured that we'll solve it at the earliest. Thank You.
Regards,
Customer Support Team
Shop CJ India