Shop CJ Network — Not received a parcel over a long time and proved that the company is pathetic and useless

Address:	400067
Website:	www.shopcj.com/mmall/index.htm

We had ordered a parcel of Reebok shoes and 6-7 other items along with it from shop cj. We recieved the parcel in 3-4 days on time... however the shoes and slippers happened to be a bit larger in size.We called the shop cj customer care and called for a return of those 2 items... within 4 days we got a parcel but with the wrong items instead of shoes and slippers, we rcvd shoes and sandals. We were compelled to launch a complain once again and that's when the problems began. We waited for 7 days and then began calling the numbers given, each time a different person would pick up and we would have to narrate the entire story again, over 3 weeks have passed and we have still not rcvd our parcel, every 3- 4 days we call them narrate the problem to a new person and the only response we get is that a complaint is launched... Some of the employees were Manoj (today), biren, tejas, etc. now we are sick and frustarted of this, now when we called they tell us that it will be delivered soon, we had expected better from such a known company. Every time we call all we get are new numbers, they ask us to call someone who again asks us to call someone else, at this time... even if we cancel the order.. we doubt they will come to pick it up before 1 month, to return the entire parcel for an error in 2 items is pointless... the order no. [protected]. The last complaint was registered on 17th may and still no parcel rcvd. We are sick, tired and frustrated of this. We hope to see our return corrected parcel soon. The shipment is being delivered by ARAMEX with docket no. [protected]. Shop cj has proved itself to be a pathetic company that is acting way below expectations, I wonder how the company has been working with such disgusting customer service. This is the last time we ever order from shop cj but want this order to be completed successfully. Shop cj has proved to be a headache and waste of time and money. I hope the strictest of the strictest action is taken against the pathetic lousy useless company. If we do not recieve the parcel soon, we will be left with no option but to go to the media regarding this.