[Resolved]  Shop CJ Network — Order number-[protected]

Address:Mumbai City, Maharashtra, 400007
Website:www.shopcj.com

Dear sir,
I requested to Care for returning the product but customer care cant returning the product. they says that product we can refund you do what to want to do.
when i order this product the care person can't say that this is non refundable product.
Now i kindly requested to you please understand my problem and return the product as earlier.

The address of office Star CJ is- 6th Floor, Star Cj Plaza, Dr D B Marg, Grant Road, Near Apsara Theatre Mumbai.
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Jun 30, 2016
Complaint marked as Resolved 
SHOP CJ Network customer support has been notified about the posted complaint.
Verified Support
May 28, 2016
SHOP CJ Network Customer Care's response
Hi Namit, We have refunded your amount, Do check and let us know if you face any issues, we regret for delay. Thanks! Regards, Shop CJ India
Complaint comments 

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I haven't refund my money
[protected]
SHOP CJ Network Customer Care's response, May 9, 2016
Verified Support
Hi Saini,

As per the telephonic conversation, the issue is resolved as you have received the refund.

If in future you face any issues please get back to us, we will be happy to assist you.

Thanks!

Regards,
Shop CJ India
Hi Customer,

We’ve escalated this issue to the concerned team and request you to allow us sometime.

Thanks!

Regards,
Shop CJ India
Order No.[protected]
My Order Items. Adah Embellished Navy Orange half half Saree
Item returned on 22 apr 16 but amount is not returned till to date.
My request is please refund my money.
SHOP CJ Network Customer Care's response, May 16, 2016
Verified Support
Hi Hima,

we regret the inconvenience caused. Do bear with us while we investigate the matter. Be rest assured that we'll work on the feedback provided and fast track a resolution for you. Thank You.

Regards,
Customer Support Team
Shop CJ India
SHOP CJ Network Customer Care's response, May 20, 2016
Verified Support
Hi Hima, We have refunded the amount, let us know if you face any issues, we regret for delay, hope to serve you soon

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    6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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