[Resolved] Shop CJ Network — Poor customer service | |||
On 26 april 16 i ordered reebok combo option 3, which include total nine products, after two days i received my order and eight of them are ok but my reebok shoes colour is not as per my order, i choose black and blue and they send me white and blue, when i contact to customer care they told me product is as per order, even in my bill it's clearly showed i ordered black and blue... Here i attached my bill and also shoes pic... I send many mails attached with bill and shoes pics Even after they not properly replied my mails and call... I'm completely disappointed... Now i never shoped from shop cj and also tell everyone to not buy it from this site... You are fraud shop cj Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved SHOP CJ Network customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Hi Pratik,
we regret the inconvenience caused. Do bear with us while we investigate the matter. Be rest assured that we'll work on the feedback provided and fast track a resolution for you. Thank You.
Regards,
Shop CJ India
we regret the inconvenience caused. Do bear with us while we investigate the matter. Be rest assured that we'll work on the feedback provided and fast track a resolution for you. Thank You.
Regards,
Shop CJ India
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+91 12 4430 6000
+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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Star CJ — cancellation of Order No.20150518052801.
Inspite of provision no demo is given and therefor i intend to cancel the order.we regret the inconvenience caused. Do bear with us while we investigate the matter. Be rest assured that we'll work on the feedback provided and fast track a resolution for you. Thank You.
we are trying to call you on the registered number but we are not able to get in touch with you. If your query stands unresolved then please provide us your contact details so we can help you with the resolution. Thanks!
Regards,
Shop CJ India