[Resolved]  Shop CJ Network — refund for kurtas

Address:New Delhi, Delhi, 110018

Hi
Santosh dewan
I ordered a pack of 6 kurtas worth 1522.
I returned them as i was not satisfied. The kurtas have been returned, but refund has still not been made. I complained many times but no response.
Please look into the matter as soon as possible and make my refund.
Waiting for a response.
Thank u
Hsn code[protected]
Order no - [protected]
Order date - 04/07/2018
Santosh dewan
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Sep 10, 2018
Complaint marked as Resolved 
SHOP CJ Network customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2018
SHOP CJ Network Customer Care's response
Hi Santosh, We apologize for the inconvenience you faced related to refund. We tried to connect with you, however could not establish contact with you. Also we would like to request you to allow us 7-8 working days for better resolution. If in case of further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team ShopCJ
Shamsuddin Malik
Verified Support
Jul 29, 2018
SHOP CJ Network Customer Care's response
Hi Santosh, We apologize for the inconvenience you faced related to refund. As per our verbal communication, we would like to request you to allow us 7-8 working days for better resolution. If in case of further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team ShopCJ
Shamsuddin Malik
Verified Support
Aug 09, 2018
SHOP CJ Network Customer Care's response
Hi Santosh, Please accept our apologies for the inconvenience you faced related to refund. As per your concern and our system records, we would like ti inform you that we have dispatched your refund cheque worth INR 1599 through India Post on[protected] via AWB no. EB[protected]IN. If in case of further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team ShopCJ
Shamsuddin Malik
Complaint comments 

Comments

Hii this order is placed by mistake want to return, please help us

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