[Resolved] Shop CJ Network — Wrong & non branded products receive

dmgharat

from Noida, Uttar Pradesh

Address:	Mumbai City, Maharashtra, 400702
Website:	shopcj.com

I ordered wonderchef cookware set order no. [protected]. But i got unbranded coocker. So i called your customers care agents. They tell me they will send my product with in two days. But after three days i called they told me we will pick up our products with in 7 days then. They will give me points. Then i order my product.
I received wrong& unbranded products it is not my guilty. I paid you as per my order. But i received wrong products. What is your policy i don't know. If my product not received within 7 days then i will went in consumer court.

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Oct 1, 2016

Complaint marked as Resolved

SHOP CJ Network customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2016

SHOP CJ Network Customer Care's response Dear Customer,

We have shared the details with concerned department and soon your issue will be resolved.

In case you need further assistance, please do call or email us. We’ll do our best to help you.
You can reach us at[protected] /[protected] / [protected]

Warm Regards,
Customer Service
Shop CJ Network India Pvt. Ltd.

Verified Support

Aug 29, 2016

SHOP CJ Network Customer Care's response Hi dmgharat,

We are unable to reach you through your registered mobile number.
If still your query stands unresolved, please help us with your alternate contact number so that we can assist you at our earliest.

Regards,
Shop CJ India