Shop Clues — Malfunctioned batter makes my cell phone dead

Address:	New Delhi, Delhi, 110094
Website:	www.shopcleus.com

Order ID: 76094411 Order Date: 19-Nov-2015 Product Name: Original Micromax Battery A115 A116 Canvas HD + 3 Months Warranty Code: 83766550 Product Receive: 21-Nov-2015 After I used the product (Battery) my cell phone get dead, I visit mobile service engineer, he told me that due to duplicate and sorted battery this phone was sorted and now it cannot recover. I lodged an issue to shopcleus on same day. Ticket ID: 5213529: In this ticket ID, I had asked for new cell phone or compensate the loss of my cell phone due to malfunction battery. In the other hand, shop clues merchant had canceled my order due to, reason, product unavailability. Then shop clues transfer my order to another merchant on 26-Nov-2015 Order ID: 76549707 Order Date: 27-Nov-2015 I rejected this product and not accept. Shop Claus asked me to send defective product pics and product packing label. I had sent the pics on 28-Nov-2015. I regularly asked to shop clues to cancel my order and compensate my cell phone loss. but no body is responding to me. Defective product receive against Order ID: 76094411 is with me with its original packing. Please help me out, No body is responding on my cell phone issue.